All Posts By

Frederick Mendler

PRESS RELEASE: Pearson VUE and TrueAbility Announce Partnership Agreement

By | News, Press Release | No Comments

Strategic partnership integrates solutions to provide performance-based assessments that deliver flexible, all-in-one testing for worldwide customers

(SAN ANTONIO, TX) – March 31, 2020 – Pearson VUE, the leader in computer-based testing, today announced a multi-year Master Services Agreement with TrueAbility®, a leading performance-based assessment platform that certifies today’s workforce.  TrueAbility’s platform will allow Pearson VUE to deliver innovative certification exams focusing on performance-based assessments while also improving efficiency and streamlining exam operations.

“This agreement with TrueAbility will help us deliver a fully integrated and globally scalable performance-based certification program,” said Bob Whelan, president of Pearson Assessments. “While our Pearson VUE-Certiport group has a rich history of successfully delivering millions of performance-based lab exams over the years, with TrueAbility as a partner, we’re now in a position to give our customers an expanded, one-stop-shop experience with cutting-edge technology.”

Through the integration of TrueAbility’s performance-based assessment platform into Pearson VUE’s test delivery technology, Pearson VUE clients gain the ability to ensure that their candidates can accurately demonstrate their competencies and skills in a real-world environment.

Capable of supporting the wide range of certification program needs across industries, test sponsors can now assess candidates’ abilities by using profession-specific applications and environments through the performance-based testing platform. The integrated solution also enables test sponsors to create stand-alone performance-based exams, or exams that combine performance-based testing with knowledge-based questions, using all of the test design features and flexibility the Pearson VUE platform is known for.

“Performance-based assessment captures more educational objectives than any other assessment method alone by allowing an individual to engage in a live environment to perform real-world tasks,” states Frederick Mendler, CEO of TrueAbility. “As the demand for performance-based assessment increases, TrueAbility is excited to partner with Pearson VUE, a recognized industry leader, to deliver a unified candidate experience.”

About Pearson VUE

Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 16 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 highly secure test centers in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. For more information, please visit PearsonVUE.com.

About TrueAbility

Founded in 2012, TrueAbility provides skill assessment solutions built upon scalable performance-based technology, providing the most natural and comprehensive hands-on environment for a person to demonstrate ability. With end-users ranging from data scientists and lawyers, to developers, engineers and technologists, the flexibility of the cloud-based platform is wide-ranging. The company is privately held and headquartered in San Antonio, Texas. For more information, please visit trueability.com.

 

###

Performance-Based Certification Program

The #1 Obstacle to the Success of Your Performance-Based Certification Program

By | Uncategorized | No Comments

It was 2AM. After another late night call with a frustrated exam taker in APAC, Jim rubbed his eyes and let out a deep sigh. 

Jim was really worried about the future of his company’s performance-based certification program. Everything seemed to be unravelling at once after a great initial launch in North America. 

As Jim and his small team began to expand the program to Europe and Asia, so too did the support issues related to the delivery of their exams. Network latency, software defects, misconfigured exam environments, challenges with remote proctoring, and a host of other issues were putting an enormous strain on his team. They were up at all hours of the night dealing with unhappy users, which affected their ability to create new exams and market the program. 

The stakes were personally high for Jim too. He had advocated for transitioning the company’s certification program to performance-based exams in order to make the exams more meaningful. He was also the one who decided to build the exam delivery platform in-house.

As the night wore on, Jim began to wonder if the time had come to find a partner to help him deliver and support his performance-based exams. He also wondered if such a company even existed.

Read More

Scale Your Performance-Based Certification Program

How to Scale Your Performance-Based Certification Program

By | Uncategorized | No Comments

Subject: Refund Request.

The words practically jumped off Janet’s monitor.

Since launching her organization’s performance-based certification (PBC) program, the certification manager had received more unhappy emails than she cared to admit. The irony? 

The complaints weren’t because there was anything wrong with the program itself. Janet, and her lean team of two coworkers, spent 16 months developing a quality PBC program

In fact, the team went over budget after outsourcing a UX professional, devops engineer and cyber security engineer to leave no stone unturned. Unfortunately, Janet was now dealing with a problem she had never anticipated: Growing pains. 

Read More

How to Design Performance-Based Exam Questions

By | Uncategorized | No Comments

Learn how to design performance-based exam questions and get your team and SMEs ready.

Transitioning from multiple choice question (MCQ) to performance-based certification (PBC) isn’t easy, but it’s worth it.

Tech leaders who have already made the switch —  Google, SUSE and Chef — are enjoying benefits like trustworthy channel-partner relationships, greater brand recognition and increased sales opportunities.

If you’re not a huge company, with an unlimited budget, one of your biggest challenges will be navigating the exam design process with minimal errors. Obviously, no small or medium-sized business wants to waste time, energy and resources on designing a mediocre certification exam.

The good news? Learning how to design performance-based exam questions is relatively straightforward. That’s because the process of creating PBC questions is surprisingly similar to that of MCQ.

However, there are some key differences certification managers should familiarize themselves with before getting started. In this article, we’ll outline what those things are and why they matter.

We’ll also discuss why mentally preparing subject matter experts (SMEs) early-on is vital to growing a successful certification program. Let’s get started:

Read More
Get ready for performance-based certification

Get Ready for Performance-Based Certification: 5 Team Training Tips

By | Uncategorized | No Comments

What a waste of time…  

If you’ve ever uttered the phrase after attending an employee training program, you’re not alone. Despite U.S. companies continually spending more money on training, 75 percent of respondents surveyed by McKinsey & Co. indicated such efforts did not improve employee performance.

The primary culprit? Marathon learning sessions that overload team members with information that is never revisited.

“Decades of research on knowledge retention has proven that fire-hose training events deliver astonishingly bad results,” says Forbes contributor Stephen J. Meyer. “The human brain simply wasn’t designed to learn this way.”

Obviously, software and platform certification managers aren’t designing typical employee training programs. However, they are responsible for educating team members on how these certifications fit into “the bigger picture.”

If you’re in the process of transitioning to performance-based certification (PBC), it’s imperative that you approach team member training with the same level of care as the exam development process. Your program’s ultimate success will directly correlate with how much key stakeholders understand its value.

Organizational leadership, team members and channel partners alike should feel comfortable articulating why PBC enhances the capabilities of platform users, how it works from a technological standpoint and how the exam benefits everyone involved.

Read More
Multiple Choice Question Exams

Why PBA Is Better Than Multiple Choice Question Exams for Software and Platform Certification

By | Uncategorized | No Comments

How knowledgeable are you when it comes to MCQ exams?

Would you win a round at trivia night, answering the following?

True or false:

  • The longest answer on an exam is usually the correct one.
  • Exam answers hardly ever repeat consecutively.
  • The answers “none of the above” and “all of the above” are correct responses on multiple choice question exams 52% of the time.

If you answered “true” for all of the above, pat yourself on the back and congratulate yourself for being a big nerd! Regardless of your score, read on to learn why performance-based assessment excels where MCQ fails.

Read More
Dispelling the Myths About Performance-Based Assessment

Dispelling the Myths About Performance-Based Assessment

By | Uncategorized | No Comments

Expensive. Complicated. Time-consuming.

These are some common misconceptions held by software and platform companies considering Performance-Based Assessment (PBA).

What has motivated companies like Google, Elastic and Chef to make the switch in recent years, despite these misconceptions?

Instead of presenting candidates with only multiple-choice questions — that don’t accurately measure true ability — these organizations can now test users and channel-partners in real world environments that emulate actual project scenarios.

Read More
Helping Google Power 30,000 Certifications in Africa

TrueAbility Powers Google’s Pledge to Certify 30,000 Developers in Africa

By | Uncategorized | No Comments

Google recently announced plans to offer certification scholarships in support of its efforts to train and empower Africans to develop world class apps on Android, web, and cloud technologies. They’ll be training and certifying a generation of developers just as a global rollout of 5G networks is about to get underway. As you can imagine, this will undeniably spur a much-needed economic transformation in the region.

Interestingly enough, this announcement is also a milestone for the team here at TrueAbility. Because unbeknownst to many, TrueAbility is the performance-based delivery platform that’s powering two of the three certification programs announced by Google, namely the Android and Mobile Web Specialist certifications. So, Google’s announcement impacts us in three very important ways:

Read More
Performance-Based Certification Program

How DIY Can Stall Your Performance-Based Certification Program

By | Uncategorized | No Comments

Her toes were in the sand.

A piña colada was in her hand.

And Lauren wasn’t worried about a thing.  

This was the vacation she had needed — a complete break from tech troubleshooting, exam proctoring and certification grading.

Everything was going great until a blaring car alarm began to overpower the sound of the ocean waves. The noise became louder until Lauren opened her eyes and realized it was her cell phone.

She reached for the phone, looked at the clock and rolled her eyes as she read the time: It was 2 a.m. Her husband woke up and gave her that familiar look that said, “Is this seriously happening again? Please quit, and find a new job, so I can get some sleep.”

Lauren managed the certification program for a growing SaaS provider that had recently launched its first performance-based certification program. This was the third time this week she had awoken to a call from a test-taker halfway around the world.

Read More